Data Protection & Privacy

Wanpkr Privacy Policy – How We Protect Your Data

Your privacy matters to us. This policy explains exactly what personal data wanpkr collects, why we collect it, how it is stored and used, and what rights you have as a registered player on our platform.

Last updated: June 2026
SSL Encryption

All data transmitted between your device and wanpkr servers is protected by industry-standard SSL/TLS encryption. Your personal information is never sent in plain text.

No Data Selling

Wanpkr does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays where it belongs — with us.

Your Data Rights

You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team to exercise any of these rights.

Minimal Collection

We only collect the data we genuinely need to run your account, process PKR transactions, and keep the platform secure. Nothing more, nothing unnecessary.

1. Who We Are

Wanpkr is an online gaming and sports betting platform available at wanpkr.onl, designed specifically for players based in Pakistan. The platform offers casino games, slot titles, live dealer tables, sports betting markets covering Cricket, PSL, T20 internationals, Football, and Esports, as well as bingo and other gaming products.

This Privacy Policy applies to all users of the wanpkr website and the wanpkr mobile app. It covers how we handle personal data collected through both platforms. When we say "we", "us", or "wanpkr" in this policy, we are referring to the operator of the wanpkr.onl platform.

By creating an account or using the wanpkr platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not register an account.

2. Data We Collect

Wanpkr collects personal data in several ways — directly from you when you register or use the platform, automatically as you browse and play, and occasionally from payment providers when processing PKR transactions.

Category Data Points When Collected
Identity Data Full name, date of birth, CNIC number (for verification), profile photo At registration or KYC verification
Contact Data Email address, mobile phone number At registration
Financial Data JazzCash/Easypaisa account reference, bank account details (IBAN), transaction history in PKR On deposit or withdrawal
Technical Data IP address, device type, browser, OS, screen resolution, session timestamps Automatically on each visit
Usage Data Games played, bets placed, session duration, pages visited, feature usage Continuously during platform use
Communications Data Support chat transcripts, email correspondence, feedback submitted When you contact support

We do not collect or store raw card numbers. Card transactions are processed entirely within the secure infrastructure of the relevant card network or payment gateway. Wanpkr only receives a transaction reference and status confirmation.

3. How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. We do not use your data for anything not described in this policy without first obtaining your consent.

Account Management

Identity and contact data are used to create and maintain your account, verify your identity at registration and during KYC checks, and communicate account-related updates such as password changes, security alerts, and verification requests.

Processing Transactions

Financial data is used to process deposits and withdrawals in PKR through supported channels including JazzCash, Easypaisa, Raast, bank transfer, and card payments. Transaction history is maintained for accounting, fraud prevention, and to resolve any payment disputes.

Personalisation and Game Recommendations

Usage data helps us understand which games and features you use most. This allows us to surface relevant slot titles, promotions, and cricket betting markets that match your actual playing patterns — rather than showing you completely irrelevant content.

Security and Fraud Prevention

Technical data including IP addresses, device fingerprints, and login patterns are used to detect unusual account activity, prevent fraud, identify duplicate accounts, and protect the platform from automated abuse and bot traffic.

Customer Support

When you contact the wanpkr support team, your contact data and communications history are used to identify your account and resolve your query. Support interactions may be reviewed for quality assurance and training purposes.

Marketing and Promotions

If you have opted in to marketing communications, we may use your contact details to send you information about new games, promotions, deposit bonuses, and PSL or cricket betting offers. You can opt out of marketing emails at any time by updating your notification preferences in your account settings.

We never use your data for profiling based on sensitive characteristics such as religion, ethnicity, or political views. Our usage data analysis is limited to gaming behaviour and platform interactions.

4. Legal Basis for Processing

Wanpkr processes your personal data on one or more of the following legal grounds depending on the purpose:

  • Contractual necessity — Processing your identity and financial data is necessary to operate your account and fulfil transactions. Without this data, we cannot provide the service.
  • Legitimate interests — We process technical and usage data to maintain platform security, detect fraud, prevent abuse, and improve our services. These interests do not override your privacy rights.
  • Legal obligation — Where applicable, we may be required to retain certain data to comply with financial record-keeping requirements or to respond to lawful requests from authorities.
  • Consent — Marketing communications and non-essential cookies are only used where you have given explicit consent. You can withdraw consent at any time.

5. Data Sharing

Wanpkr does not sell your personal data to third parties. We share data only in the limited circumstances described below, and only with parties who are required to handle it appropriately.

Payment Processors

When you make a deposit or request a withdrawal, relevant financial details are shared with the applicable payment provider — JazzCash, Easypaisa, Raast, your bank, or a card processing gateway. These providers process your transaction data under their own privacy policies and security standards.

Game Providers

Slot and casino games hosted on the wanpkr platform are supplied by third-party game studios. A unique player identifier (not your full name or contact details) may be shared with the relevant provider for game session management and RTP tracking. Personal contact data is not passed to game studios.

Analytics and Security Services

We use third-party tools to monitor platform performance, detect bot traffic, and analyse usage patterns. These services receive anonymised or pseudonymised data and are not permitted to use it for any purpose other than providing the contracted service to wanpkr.

Legal Disclosure

If required by a court order, regulatory instruction, or applicable law, wanpkr may disclose personal data to the relevant authority. We will notify you of any such disclosure where we are legally permitted to do so.

All third parties with whom we share data are contractually required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

6. Cookies & Tracking

Wanpkr uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players navigate the site. Cookies are small text files stored on your device when you visit the platform.

Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in across pages, maintain your session during gameplay, and remember your language and regional settings. You cannot opt out of essential cookies without stopping use of the platform.

Analytics Cookies

With your consent, we use analytics cookies to understand which pages and games receive the most traffic, how long sessions last, and where players encounter issues. This data is aggregated and used to improve the platform experience for all users.

Preference Cookies

These cookies remember choices you have made on the platform — such as your preferred deposit method or notification settings — so you do not have to re-enter them each time you visit.

Managing Cookies

You can control non-essential cookies through the cookie preferences panel available on the platform. You can also manage cookies through your browser settings, though disabling certain cookies may affect how the platform functions on your device.

7. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards, in line with the following principles:

  • Account and identity data is retained for the duration of your account and for a period after closure to handle any outstanding disputes or queries.
  • Financial transaction records in PKR are retained to support accounting obligations and to resolve any payment disputes that may arise after account closure.
  • Support communications are retained for a period sufficient to handle follow-up queries and for quality review purposes.
  • Technical and usage logs are retained for security monitoring and fraud detection, typically for a rolling period.

When data is no longer required for any of these purposes, it is securely deleted or anonymised. Anonymised data — where individual users cannot be identified — may be retained indefinitely for aggregated analytics.

If you request account closure, we will process the request and retain only the minimum data required for the post-closure period described above. You will be notified of what is retained and for how long at the time of your closure request.

8. Security Measures

Protecting your personal data is a core responsibility at wanpkr. We apply a combination of technical and organisational measures to keep your information safe against unauthorised access, loss, or misuse.

Encryption

All data transmitted between your browser or app and our servers is encrypted using TLS (Transport Layer Security). Sensitive data held in our databases — including identity verification documents and financial references — is encrypted at rest.

Access Controls

Access to personal data within our organisation is restricted to staff and systems that genuinely need it to carry out their role. All access is logged, and access permissions are reviewed regularly.

Payment Security

Card and mobile wallet transactions (JazzCash, Easypaisa, Raast) are handled entirely within the infrastructure of the respective payment provider. Wanpkr does not process or store raw card numbers or mobile wallet PINs.

Incident Response

In the unlikely event of a data breach that could affect your personal information, wanpkr has a documented incident response process. Affected users will be notified as quickly as practicable with information about what happened and what steps have been taken.

No system can guarantee absolute security. You also play a role in keeping your account safe — use a strong unique password, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your account.

9. Your Rights

As a wanpkr account holder, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of them, contact our support team via live chat or email.

1
Right of Access

You can request a copy of the personal data wanpkr holds about you. We will provide this within a reasonable timeframe following identity verification.

2
Right to Rectification

If any of your personal data is inaccurate or out of date, you have the right to have it corrected. You can update most details directly from your account dashboard.

3
Right to Erasure

In certain circumstances, you can request that we delete your personal data. Some data may need to be retained for legal or fraud prevention reasons even after account closure.

4
Right to Restriction

You may ask us to limit how we use your data while a dispute or correction request is being resolved, rather than deleting it outright.

5
Right to Object

You can object to processing based on legitimate interests, including direct marketing. If you object to marketing, we will stop processing your data for that purpose immediately.

6
Right to Portability

You can request a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.

We aim to respond to all data rights requests within 30 days. Where requests are complex or numerous, we may extend this period and will notify you accordingly.

10. Children's Privacy

The wanpkr platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is carried out at registration and, where necessary, through document checks.

If you believe that a minor has registered an account on the wanpkr platform, please contact us immediately at [email protected]. Upon confirmation, the account will be closed and any associated personal data will be deleted without undue delay.

Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gaming platforms. Wanpkr supports the use of such tools as part of our broader responsible gaming commitment. More guidance is available on our Responsible Gaming page.

11. Updates to This Policy

Wanpkr may update this Privacy Policy from time to time to reflect changes in how we handle data, changes to the services we offer, or updates to applicable requirements. When we make changes, the "last updated" date at the top of this page will be revised.

Where changes are significant — for example, if we start using your data for a new purpose, or if we begin sharing data with a new category of third party — we will notify registered users via email or an in-platform notification before the change takes effect.

We encourage you to review this policy periodically. Continued use of the wanpkr platform after any update constitutes your acceptance of the revised policy. If you disagree with material changes, you may request account closure through the support team.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, please get in touch with the wanpkr support team.

  • Live Chat — The fastest way to reach us. Available 24/7 directly from your account dashboard.
  • Email — Send your query to [email protected]. For data rights requests, please include your registered account email so we can verify your identity.
  • FAQ — Common privacy and account questions are answered on our FAQ page.

We take all privacy queries seriously and will respond as quickly as possible — typically within 24 hours for email and immediately for live chat during staffed hours.

Built With Your Privacy in Mind

From registration to withdrawal, every step of the wanpkr experience is designed to keep your personal and financial data as safe as possible.

End-to-End Encryption

Every session — whether you're placing a PSL bet, spinning a slot, or checking your PKR balance — is protected by TLS encryption from your device all the way to our servers.

Secure PKR Payments

Deposits and withdrawals via JazzCash, Easypaisa, Raast, and bank transfer are handled by each provider's own secure infrastructure. Wanpkr never touches your raw payment credentials.

Identity Verification

KYC checks protect both you and the platform. Verifying your identity ensures only the account holder can request withdrawals, reducing the risk of unauthorised access to your funds.

Marketing Opt-Out

Promotional emails about bonuses, new slots, and cricket betting offers are only sent with your permission. Opt out any time from your account notification settings — no questions asked.

Right to Delete

Want to close your account and remove your data? Contact support and we will process your request. Only data required for post-closure legal and financial obligations is retained.

Transparent Practices

This policy is written in plain English, not legal jargon. We want you to actually understand what we do with your data — not just click "accept" without knowing what you're agreeing to.

Ready to Join Wanpkr?

Your data is in safe hands. Register a free account today, deposit in PKR via JazzCash or Easypaisa, and explore hundreds of games — from PSL betting markets to the latest slot titles — all on one secure platform.